that's mPressive!!
What is Tap on Phone?
Tap on Phone is a feature from iVeri and is available in the latest version of the updated iVeri mPress app. mPress is available across devices. However, Tap on Phone is currently available only on Android smartphones that are Google compatible, with Android version 7.1 or later and near-field communication (NFC) technology.
Tap on Phone allows your customers to tap their contactless cards on the back of your phone to pay for transactions. Transactions above the cardholder verification limit will require the cardholder to enter their Card PIN which they can safely do on the mPress app on your phone.
How do I load Tap on Phone onto my mPress app?
Step 1
Upgrade the OS version on your Android phone to version 7.1 or later .Please consult the internet on how to upgrade the OS version on your phone as these instructions vary for different phones.
Step 2
Download the latest version of the iVeri mPress app from the app store relevant to your phone
Step 3
Your must have an Android phone with NFC capabilities to accept Tap on Phone transactions. Check your phone's NFC capabilities on the manufacturer's website as these instructions vary for different phones.
You are set to go!
Why can I accept Tap on Phone transactions only on an Android phone and not on an iPhone?
Once Apple Inc. allows third parties to progress development for tap on phone we will be able to do so.
What do I do if I get a general error once selecting the tap on phone ?
Step 1
Logout of the mPress app
Step 2
settings> apps> mpess> storage> and the select the clear data and clear cache
Step 3 log back in and transact
What does error "AccessibilityServiceBlocksPIN" mean?
If your phone has software that enables apps to access information that is typed into the phone, you will not be able to process PIN-on- phone transactions. If you want to accept these transactions, you must disable this accessibility service software on your phone.
Why does my first tap-on-phone transaction after login show an 'initializing' process before the transaction process begins?
Tap on phone requires extra security checks to be made on the phone each time you log in - these extra checks are being run when you see the initialisation timer.
Why do I need a specific Android version on my phone to accept tap on phone transactions?
Tap on phone and Masterpass functionality is developed on these versions to support compliance and security.
What cards can my customers use to pay?
All Mastercard,Visa and American Express® cards can be accepted.
For tap on phone, you can now accept contactless transactions above the cardholder verification limit - the cardholder can safely enter their Card PIN on the mPress app on your phone
Why does tap on phone require the cardholder to enter a PIN?
Contactless transactions above the cardholder verification limit requires the cardholder to enter their card PIN. Tap on phone has been updated to enable the cardholder to enter their card PIN safely on the PocketPOS app. This means that you are now no longer limited to accepting transactions below R500 and can accept payment for any amount.
How secure is tap on phone, especially if a customer is entering their PIN on a smartphone?
Tap on phone has gone through security and compliance testing and the mPess app is a certified, secure app. It is safe for the cardholder to enter their card PIN in the mPress app when asked to do so. The PIN is encrypted and is not accessible by anyone.
What does error message 'Payment unsuccessful. Please disable the following services or uninstall the apps blocking PIN transaction AntiVirus' mean?
Accessibility services monitor data entry on your phone. That means that a cardholder may not securely enter their PIN on a phone that has an accessibility service running. Tap on phone security will prevent the PIN on phone entry if an active accessibility service is found on the phone, and will try to advise the name of the accessibility service that needs to be disabled or uninstalled. In this example, the AntiVirus app on the phone must be disabled. Please go to your phone’s settings, select Accessibility, scroll down to the bottom, choose Services, and then go to AntiVirus ON and change it to OFF.
Why do I get a 'processing error' when I tap the card for an amount of more than R500?
You will see this message if an Accessibility service is running on the phone and tap on phone cannot identify it. Please go to your phone’s settings, select Accessibility, scroll down to the bottom, choose Services that are active and disable any service that is marked ON.
